How to check your balance on Etisalat

How to check your balance on Etisalat

Open the phone dialler and then enter the short code *121#


Etisalat is one of the major network services provides in the UAE, with some amazing plans that give users the ability to do the most without burning a hole in their wallet. They cater to both Prepaid and Postpaid customers, with tailor-made plans that suit budgets across the entire spectrum

When we sign up for a plan and as the days go by, we tend to lose track of how much data we have used up, or how much balance we have left until the next recharge. Etisalat has made it very easy for customers to keep track of their plans and validity through two super simple solutions –

  1. Via a Shortcode
  2. Via the My Etisalat App (iOS and Android)

In this tutorial, we will take a look at how you can use both solutions to check the balance on your Etisalat number.

Using a Short Code –

This solution comes in handy if you do not own a smartphone, or you own one but are in an area with poor internet connectivity. In such cases, a short code makes things very easy.

  1. Open or unlock your phone/smartphone.
  2. Open the phone dialler and then enter the shortcode, To check your balance:
    * 121 #
  3. Dial this number and in a few moments, you will see an entire breakdown of your current plan and its validity, including balance information on your screen.
    • To find prepaid offers and promotions: dial
    • * 101 #
    • To get Deal of the Day: dial
* 050 #
    • To transfer credit: type the command

*100*mobile number*amount# 

and press ok

    • ጽሑፍ
"ICP" to 1012 
    and make unlimited voice and video calls to anyone, anywhere with Etisalat’s Internet Calling Plan using any of the supported apps

One of the main advantages of this method is that it is instant, can be used anytime, and it’s completely free.

Using the My Etisalat App –

Like most network service providers these days, Etisalat has also gone the digital route with the introduction of the My Etisalat App. This app is available for free on both, the App Store on iOS devices, and the Play Store on Android smartphones.

  1. Download and Install the My Etisalat app on your smartphone device.
  2. Open the app and log in with your registered Etisalat Mobile number.
  3. You will now see a dashboard with your registered name, mobile number, and current details about your plan (Data use, Talktime, etc.).
  4. Here, you also get details on how much credit you have and you can also recharge your Number straight from the app.
  5. You can check detailed charts which tell you about any add ons or extensions you may have activated on your number.
  6. If you are on a postpaid plan, the My Etisalat app also lets you pay your monthly bill straight from inside the app.
  7. In addition to this, you can also browse through other prepaid plans and postpaid plans, which you can activate from the next billing cycle if you are interested.

In a way, both the solutions mentioned above get the job done, but the whole experience within the app and the visual representation of the breakdown of your mobile plan make it that much easier to understand the situation and act accordingly.

You can install the My Etisalat App from the Play Store or App Store from the links below –

እዚህ ጠቅ ያድርጉ ለ Android.

እዚህ ጠቅ ያድርጉ ለ iOS.

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